FernPass help

Support

Contact information and safe troubleshooting guidance for FernPass.

English

For help with FernPass, email info@memidigital.com.

To help us understand the issue, please include the app version, device model, Android version, language used in the app, and a clear description of what happened. You may also describe the steps that led to the issue.

Do not send passwords, payment details, identity documents, or other sensitive personal information. Please review the FernPass Privacy Policy and Terms of Use for further information.

中文

如需 FernPass 使用帮助,请发送邮件至 info@memidigital.com

为帮助我们了解问题,建议在邮件中提供 App 版本、设备型号、Android 版本、App 使用语言及清楚的问题描述。 您也可以说明问题出现前的操作步骤。

请勿发送密码、付款信息、身份证明文件或其他敏感个人信息。更多信息请参阅 FernPass 隐私政策使用条款